Anguilla News covers Anguilla and the wider
Caribbean.
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CEO Cable &
Wireless Caribbean Issues Message on Gustav and Hanna
Date Posted: September 04, 2008.
Over the past week the eyes of the region have been focused
on Jamaica the Cayman Islands and the Turks and Caicos
Islands as two severe weather systems, Hurricanes Gustav and
Tropical Storm Hanna, affected these countries.
On behalf of Cable & Wireless Caribbean, I want to extend
our sympathies to our customers in all three countries and
all the other affected islands who were adversely affected
and who might have lost members of their families or
suffered any level of dislocation.
I can assure you that Cable & Wireless will be doing all
that it can, as always, to assist the people of the affected
countries to return to their normal way of life in the
shortest possible time.
We are very pleased that from all reports our networks and
services once again proved their resiliency and their
reliability and performed admirably for our customers
before, during and after the storms—whether it was to
communicate locally or internationally or just to keep
someone’s company during some very difficult hours.
Even at the very height of the storms, on average, some 95
percent of our customers had access through fixed lines,
mobiles or Internet.
I must commend our team in all three locations for their
excellent work in preparing for the storms and in responding
so quickly afterwards to the outages we experienced.
I also want to commend our Regional Crisis Management Team
for the very active role it played in coordinating all
aspects of our preparedness and response, demonstrating in
no uncertain terms the value of our One Caribbean concept.
Our teams in all three countries are now working around the
clock to resolve all customer issues in the shortest
possible time. It is our objective to have all outages
corrected by mid-September.
However, in some cases where there is serious
infrastructural damage which is preventing access to our
crews, this may take a little longer.
We recognise that we are now in the most active part of the
Hurricane Season, evidenced by the number of active severe
weather systems now in the Atlantic, and we at Cable &
Wireless continue to be vigilant and ask our customers to do
the same.
