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Caribbean
Commercial Bank (CCB) Announces Building Extension |
May,
8, 2007: Members of the general public are asked to note
that the construction of the Caribbean Commercial Bank’s
three storey building extension will be in full swing as of
Monday, May 14, 2007. The project, which is aimed solely at
improved customer service, has been given an estimated
completion time of 18 months. As of the above mentioned
date, all customers are asked to kindly note that the glass
doors located to the east of the Drive Thru Teller window
will be used as the entrance to the Loans Department as well
as the bank’s offshore division, Caribbean Commercial
Investment Bank (CCIB).
The 10,000 square feet extension is estimated to house an
additional 30-40 staff members allowing for increased
efficiency. Encompassed in the extension will be a number of
customer benefits. There will be three additional teller
areas that will serve to drastically decrease the amount of
time a customer has to wait in line for service. Provisions
will be made for senior citizens allowing them to be seated
while waiting for service to ensure a more comfortable and
convenient wait. Private teller stations will be installed
for handling transactions of large deposit customers to
guarantee the highest level of confidentiality. An elevator
will be put into place to accommodate disabled and elderly
customers. |
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With a rapidly growing customer base, CCB sees a high level
of customer satisfaction as critical to its growth and
development. We trust that the increased efficiency attained
through the project will pave the pathway to accomplishing
this feat. We ask that our customers be advised accordingly
and we regret any inconvenience caused during this time as
we seek to better serve you our customers. |
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